Dmg International Software Captures Customer

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Dmg International Software Captures Customer

Our software captures customer sentiment at the point of contact, providing actionable insights for improving customer experience, optimizing agent effectiveness and maintaining compliance.

DMG, Gartner, CRM Magazine, TMC, and others have all recognized ZOOM for customer satisfaction and innovation in the WFO space.

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Ethiopia acquisition the latest African market expansion for dmg events.

Acquired from Expotim Uluslararasi Fuar Organisation A.S.

Addis Ababa on 14 to 16 October 2021, under the new name: Addisbuild by The Big 5 Construct Ethiopia.

The rebranded exhibition will also deliver on dmg events vision to provide the best platform for the worlds construction businesses to venture into emerging markets.

Keeping in line with The Big 5 events around the globe, the shows content will be steered by an Executive Committee comprising of the countrys top developers, architects and contractors.

Show attendees will benefit from a comprehensive programme of free-to-attend CPD certified workshops and an exclusive business matching-making event.

This latest acquisition joins a portfolio of 20 shows we run throughout Africa, supported and organised by our offices in Dubai, Egypt and South Africa.

Having successfully adapted The Big 5 brand in Kenya and Nigeria, acquiring the show in Ethiopia was a natural next step.

Our growing presence gives us greater access to the continents regional markets and a better understanding of how best to service them.

The demand for construction materials across Africa is expected to remain strong, with a volume CAGR of 5.4 over 2019-2029.

As one of the fastest growing economies in Africa, Ethiopia will benefit greatly from an extensive building and construction event.

The countrys growth is driven by increases in industrial activity, infrastructure investment and boosts to manufacturing.

These changes are set to deliver more opportunities for sectors such as heavy machinery, mining, road building, concrete, steel, and other building resources.

The Big 5 brand comes with a strong international network which will help to position the event weve spent a decade growing, for its for next phase of growth.

We will continue to work with dmg events to enhance the international presence of Turkish companies and wish the whole team the best of luck.

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